FAQ

1. What is a mobile flower shop? A mobile flower shop is a unique floral service that brings the beauty of fresh flowers without the hassle of going into an over- whelming shops full of choices. We operate from a mobile vehicle, allowing us to conveniently serve the community that just want flowers.

2. How can I place an order? You can place an order with us in three easy ways:

  • Online: Visit our website ( https://thepinkflowertruck.co.nz/) and browse our flower selections. Choose your arrangement, add it to your cart, and proceed to checkout.
  • Phone: Call our customer service hotline, and our friendly team will assist you in placing your order. 0275651285
  • In-Person: Look out for our mobile flower shop at scheduled locations in your area. You can make a purchase on the spot.

3. Do you offer same-day delivery? Yes, we offer same-day delivery for orders placed before 6pm, 7 days a week. Please contact us for our delivery schedule for more details.

4. What areas do you serve? Our mobile flower shop serves all near locations in Porirua, Hutt Valley, and the entire Wellington region, Contact us to find out if we can deliver to your address.

5. Can I customize my flower arrangement? Absolutely! We offer customization options for our flower arrangements that are in season and available in the truck. You can choose your preferred flowers, colors, to create a personalized bouquet. 

6. What payment methods do you accept? We accept a variety of payment methods, including credit/debit cards and cash.

7. Are your flowers fresh? Yes, we take pride in offering the freshest flowers. Our team sources flowers from trusted local suppliers to ensure the highest quality.

8. Do you provide flower arrangements for special occasions? Yes, we offer a range of flower arrangements for special occasions such as birthdays, weddings, anniversaries, and more. 

9. What is your return policy? We strive for customer satisfaction. If you're not completely happy with your purchase, please contact us within 24 hours for assistance.

10. How can I stay updated on your mobile flower shop's location and promotions? To stay informed about our location updates and promotions, follow us on https://www.facebook.com/thepinkflowertruck subscribe to our newsletter on our website, or check our website regularly for announcements.

11. Do you offer bulk orders for events or businesses? Yes, we offer bulk flower orders for events, weddings, corporate functions, and more. Please get in touch with us to discuss your specific requirements and pricing.

12. Can I include a personalized message with my flower delivery? Absolutely! You can add a personalized message when placing your order, and we'll include it with your flower arrangement.

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